Avoid Additional Shipping Charges!
Domestic Shipping Rates
Please carefully read this page to avoid additional charges for
your order.
UPS bills the shipper (Crystal Exchange America) for address
changes. We WILL BILL the buyer $15 for EACH address change.
Two examples of address changes are below:
- You have provided us with incorrect or incomplete information
on your address
- You change the delivery address (i.e. from your home address
to your work address after we have shipped your order)
International Orders:
- Customs and duties are additional and must be paid by the
buyer. We cannot quote or estimate these fees.
- If a recipient refuses to pay the customs, all fees associated
from the cost of the return will be deducted from any refund that
may be due. Refusal to pay customs results in a cancelled
order, hence the deposit is
non-refundable.